Smart Design, a global design consultancy with offices in New York, San Francisco and Barcelona, seeks a contract/full-time Project Manager (5+ years experience) to join our Client Services group. The Project Manager is responsible for guiding programs on a day-to-day basis in partnership with Creative Directors, and with Account Management to develop and grow key client relationships. This role is focused on delivering an exceptional Smart Design client experience, working closely with the client and design teams to ensure that the goals of each program are achieved. The ideal candidate is a proactive self-starter with client-facing experience and a proven track record in the fundamentals (communication skills, managing change orders, adhering to the overall timeline and budget, billing, etc.). Experience working with creative staff in a fast-paced environment is a must.

Smart is consistently recognized as one of the top design firms in the world and attracts the best talent in the industry. We have a thirty-year history of developing innovative projects with the world's best known brands. Programs range across different consumer product categories (examples include consumer electronics, healthcare, technology, finance, housewares, etc) with team members staffed from industrial design, interaction design, brand communications, engineering & consumer research, depending on the goals of the program.

Requirements

• Experience managing multiple programs in parallel
• Enjoyment of fast-paced work environment
• Excellent time management skills; ability to prioritize and efficiently process work
• Anticipatory planning, staying three steps ahead of the client and internal team to ensure seamless flow
• Polished written and verbal communication skills, including presentations of project materials
• Ability to gain trust of creative teams and, correspondingly, guide the success of a program
• Adaptability; at ease adapting to the unique requirements of each program and client organization as needed
• Availability to travel, as required